Adults’ media use and attitudes report 2019
Ofcom — 2019
The annual adults’ media use and attitudes report provides research that looks at media use, attitudes and understanding, and how these change over time. The report also includes a particular focus on those who tend not to participate digitally.
Current and future demand for digital skills – a call to action
Department for Digital, Culture, Media & Sport — 2019
Two pieces of research examining current demand for digital skills in the UK job market, and looking at the digital skills needed to succeed now and in the next 10 years
Digital Transformation for UK Public Libraries: Five Approaches to a ‘Single Digital Presence’
British Library — 2019
Based on in-depth research, the report identifies and assesses five potential options for a new digital platform for libraries. These options reflect a range of considerations including: desirability, complexity and ease of implementation. The scope of the research included functional systems and transactional services as well as current and future ways in which new and existing users can be engaged at local and national level.
Exploring the UK’s digital divide (2019)
Office for National Statistics — 2019
This article explores the scale of digital exclusion in the UK and its impact, the characteristics and circumstances of those who are not currently using the internet, how internet use and digital skills vary for different groups of the population and barriers to digital inclusion.
Lloyds Bank UK Consumer Digital Index 2019
Lloyds Bank — 2019
The Lloyds Bank UK 2019 Consumer Digital Index uses the behavioural data of 1m people to create the UK’s largest measure of digital capability. This year it also includes the first measure of UK Essential Digital Skills for life and work.
Motivational barriers of non-users of the internet (2019)
Good Things Foundation — 2019
This report is the summary of findings concluded from research into the reasons why people do not engage with the internet to help us understand the motivational barriers of non-users of the internet.
Our Digital Workforce 2019
Dundee City Council — 2019
Dundee City Council’s Learning and Organisational Development Service conducted a short survey using SCVOs Essential Digital Skills Toolkit. This report gives a summary of the key findings.
Perceived Threats to Privacy Online: The Internet in Britain
Grant Blank and William H. Duton with assistance from Julia Lefowitz — 2019
Launched by the Oxford Internet Institute in 2003, OxIS has become an authoritative source of information about Internet access, use and attitudes—and the difference these make for everyday life—in Britain. The Oxford Internet Surveys (OxIS) are a core research project of the Oxford Internet Institute (OII), a leading world centre for the multidisciplinary study of the Internet and society.
Switched On (2019)
Carnegie UK Trust — 2019
Switched On brings together recent research and evidence about key issues related to digital inclusion, with a particular focus on children and young people. Digital access is complex picture with multiple factors driving, compounding and impacting those who are included or excluded.
Digital inclusion evidence review (2018)
Age UK — 2018
Age UK’s review of the evidence surrounding digital exclusion of older people.
Disconnected: Understanding Digital Inclusion and Improving Access
Citizens Advice Scotland — 2018
Citizens Advice Scotland’s research shows there is a risk that people without sufficient access to the internet, or skills to engage with digital content, will be left out. In some instances, this can be to the detriment of their basic and fundamental rights.
Internet access in Great Britain (2018)
Office for National Statistics — 2018
Internet access in Great Britain, including how many people have internet, how they access it and what they use it for.
Lloyds Banking Group – Consumer Digital Index (2018)
Lloyds Banking Group — 2018
Statistics across the UK in relation to each of the five basic digital skills.
People, Power and Technology: The 2018 Digital Understanding Report
Doteveryone — 2018
This report sets out a model for digital understanding that looks beyond digital skills to what it is people need to be able to understand about the impact of tech on their lives as individuals, consumers, workers and members of society.
Access and inclusion report (2017)
Ofcom — 2017
In this report, Ofcom present a range of data on the availability, take-up, use and affordability of communications services.
Charter Fund Project Review
SCVO — 2017
Overview of projects from funding rounds 1-3.
Communications Market Reports / Media Literacy / Telecoms Data reports (2017)
Ofcom — 2017
Ofcom’s annual statistical surveys.
Digital Exclusion Heatmap
The Tech Partnership — 2017
The Get Digital Heatmap show the likelihood of digital exclusion across the UK at Local Authority level.
Digital Exclusion Literature Review
University of the West of Scotland — 2017
UWS were asked to review evidence and learning in relation to following key criteria:
• Statistics and trends on digital inclusion across the UK (looking at issues of confidence and motivation, access and affordability, and basic digital skills)
• Identification of the key issues and barriers facing particular groups of people that relate to digital exclusion
• Learning from recent projects and programmes which have aimed to tackle digital exclusion
• Indications of the economic and social benefits of tackling digital inclusion and building basic digital skills
Digital Participation Charter Branding
SCVO — 2017
Are you a Charter Signatory? Great!
Download the resources below to help you promote your commitment to the Charter amongst your staff and stakeholders.
Digital participation and disability (2017)
People Know How — 2017
Digital participation among adults with disabilities is lower than it is among the general population. These findings from People Know How suggest that there are four main barriers keeping people with disabilities from participating digitally.
Digital scoreboard reports
European Commission — 2017
Reports giving an outlook on the potential of ICT growth in Europe, the progress of the Digital Single Market, the trends on the European Broadband Markets and several other performance indicators.
Digitally Savvy Citizens
Carnegie UK Trust — 2017
Digital Savvy Citizens presents new research data which looks at where we find information on breaking news stories and local services; how we use public wifi; and how we manage privacy and security settings on our phones.
Social Justice in the Digital Age (2017)
The Centre for Social Justice — 2017
This report addresses the issues of access, safety, security, leadership and infrastructure across the digital world.
Tackling Digital Exclusion in Scotland
SCVO — 2017
Summary briefing paper: what works in tackling digital exclusion.
Adults’ media use and attitudes (2016)
Ofcom — 2016
Provides research that looks at media use, attitudes and understanding, and how these change over time, with a particular focus on those groups that tend not to participate digitally.
Bridging the Digital Divide: Measuring the progress of digital inclusion amongst Scottish CAB clients – Citizens Advice Scotland (2016)
Citizens Advice Scotland — 2016
A third of CAB clients find themselves digitally excluded. The report discusses some of the key challenges and makes a number of recommendations designed to help increase the uptake of the internet and computers.
Digital Inclusion in Housing (2016)
Housing Technology — 2016
This report is intended to give social housing providers guidance on how to digitally include more of their tenants; not only to improve their lives but also to improve housing providers’ own business performance.
Digital Participation And Social Justice In Scotland – Carnegie UK Trust (2016)
Carnegie UK Trust — 2016
An analysis of digital exclusion and deprivation in Scotland.
Digital Skills Reports (2016)
House of Commons Science and Technology Committee — 2016
Reports warning that the UK risks being left behind if the Government does not take more action to address the digital skills crisis.
HMRC Digital Inclusion Pilot Findings (2016)
Good Things Foundation — 2016
Report on the objectives and outcomes of the Digital Inclusion Pilot.
Health & Digital – Good Things Foundation (2016)
Good Things Foundation — 2016
An evaluation of a three-year programme exploring the crossover between those who are digitally excluded and those who are at risk of poor health.
Literature Review: Digital Skills for the Hardest to Reach (2016)
Good Things Foundation — 2016
Reboot UK is an innovative test and learn project, led by Good Things Foundation and run with consortium partners Family Fund, Mind and Homeless Link. This literature review, part of the project’s first phase, brings together a range of evidence from external sources that has helped shape the project’s delivery model, testing assumptions to support the project’s second phase.
Smartphone by default’ internet users – Ofcom (2016)
Ofcom — 2016
This qualitative research report focuses on those who conduct the vast majority of their online activities through their smartphone – either through choice or due to external factors limiting their access to alternative devices.
Stories from the Digital Divide (2016)
Quarriers & Glasgow Centre for Inclusive Living — 2016
Stories from the Digital Divide (SftDD) charts the progress of twelve individuals from Glasgow who experience digital exclusion.
The Information Behaviours of Disadvantaged and Disengaged Adolescents
University of Strathclyde — 2016
Research into the theories of information poverty and social integration in disadvantaged youth.
Free resources for people with accessibility needs
Barclays digital wings
Citizens Online ‘First Steps Oline’ guide
Creating a survey with Survey Monkey
Cyber resilience guidance
Cyber security information for small and medium-sized organisations
Cyber threat assessment: UK charity guide
Digital Unite technology guides
Digital champions network
Get Safe Online
Getting started with Trello
Getting started with Zoom
How to Guide by The Catalyst
Google Hangouts guide
Google digital garage
How to use Facebook Messenger
Stay in touch with friends and family
How to use WhatsApp
Keeping children safe online by NSPCC
Lead Scotland: #CyberScotWeek2020 Blog Posts
Learn about Slack
Learn my way
Let’s get online
Microsoft Outlook 365 guidancce
Microsoft Teams Screencast by LGBT Youth
Microsoft digital literacy curriculum
New world, same rules: safeguarding and privacy
Online shopping guide by Digital Unite
Practical guide to online meetings
SQA academy: Oline Safety
Small charity guide: how to improve cyber security within your charity
Survey Gizmo tutorial
Top five tips for getting started in Slack
Video conferencing services: using them securely
How to set up and use video conferencing services, safely and securely
Zoom support centre