Problem Solving illustration
 

4 Problem solving

Finding solutions to problems using digital tools and online services

  • Skills for life

    • I can use the internet to find information that helps me solve problems
    • I can use the internet to find sources of help for a range of activities
    • I can use chat facilities (where available) on websites to help me solve problems
    • I can use online tutorials, FAQs and advice forums to solve problems and improve my skills in using devices, software and applications
  • Additional skills for work

    • I can use the internet to find information that helps me solve problems at work
    • I can use appropriate software to present information to others
    • I can use appropriate software, including a spreadsheet, to manipulate and analyse data to help solve problems at work
    • I understand that different digital tools can improve my own and the organisation’s productivity.